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Need Refund and Compensation

14 Oct, 2018
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On 25th September 2018, I ordered food from Foodpanda which cost approximately Rs.1611 and made the online payment. I waited for 3 hours and did not receive the food. Later I contacted foodpanda and they said that you will receive the order soon. I called the restaurant personally and they said that we prepared your order but nobody came to pick it and now it is spoiled. I contacted foodpanda again and they promised that the same order will be delivered by another restaurant. Again, they fooled me. An hour passed and there was no response. I received an email and they said that I will get the refund within 7-10 days in my bank account. I waited for 20 days but the money did not come. I contacted them back and now they are saying that they have not received the money at all. I am very disappointed. They wasted my time and now they are trying to escape.

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